Top Tech Jobs & Startup Jobs in Boston, MA

Processes payroll settlements and on-demand payments in clients’ Workday applications. Maintains support documentation, manages daily control reports, handles treasury exceptions, and provides customer service to multiple clients in a fast-paced environment. Requires strong organization, communication, mathematical, problem-solving, and time-management skills, with careful handling of confidential customer information.

Reviews and sets up wage garnishment orders, maintains payroll withholding rules, processes payments and reports, resolves payroll questions, and communicates with courts, agencies, lawyers, and employees. The role requires accurate deadline management, legal-order analysis, automation troubleshooting, reconciliations, and knowledge of payroll functions, taxes, benefits, and garnishments.

Manage end-to-end US and UK corporate payroll tax compliance, including filings, audits, notices, amendments, tax portals, garnishments, and year-end reporting. Serve as backup payroll processor, support Workday Payroll administration, reporting, data loads, process documentation, and payroll inquiries. Partner with HR and Accounting to resolve issues, monitor regulatory changes, and improve payroll and tax processes.

Leads Consulting Services operations, overseeing team performance, customer delivery, onboarding frameworks, resource allocation, reporting, project health, and continuous process improvement. Manages capacity planning, dashboards, operational tools, stakeholder communication, and consultant development while partnering with the PMO on complex projects. May also serve as a project manager, engagement leader, service consultant, or executive sponsor.

Provide advanced technical and payroll processing support, troubleshoot complex payroll/system issues, perform root cause analysis, ensure compliance with payroll laws, drive continuous improvement, analyze casework to identify trends, support onboarding and enterprise projects, and act as a payroll subject matter expert for internal and external stakeholders.

Provide advanced technical support for enterprise application platforms: monitor system health, triage and resolve incidents, perform root-cause analysis, coordinate with development/product teams for releases, leverage automation/AI to improve support, mentor teammates, and ensure customer satisfaction during high-priority incidents.

Provides end-to-end payroll processing for multiple managed customers, including case management, escalations, root cause analysis, client calls, Workday payroll configuration, tax and garnishment support, audits, year-end processing, W-2 adjustments, compliance, and service documentation. Maintains quality and production metrics while meeting deadlines and collaborating with customer and internal teams.

Manages relationships with federal, state, and local tax agencies on behalf of OSV. Responsibilities include handling escalations, negotiating judgments and penalties, ensuring payroll tax compliance, supporting regulatory changes, gathering documentation, coordinating issue resolution, and validating system updates. The role requires strong communication, negotiation, organization, data analysis, and knowledge of payroll tax regulations in outsourced environments.

The VP of Technology Operations oversees operational discipline, quality culture, incident management, and technology planning across engineering to ensure process continuity and performance.

Provide payroll administration and customer support for assigned Workday customers: manage casework within SLAs, troubleshoot audits and W-2 processes, lead quarterly customer touchpoints, recommend improvements, and maintain service documentation to meet quality and production targets.