Top Tech Jobs & Startup Jobs in Boston, MA

Maintains client systems and infrastructure by managing user accounts, access permissions, servers, software installations, security patches, backups, and preventative maintenance. Monitors server performance, resolves connectivity issues, supports hardware installations, educates users, and escalates complex technical problems. The role combines systems administration, infrastructure support, troubleshooting, documentation, and customer service in a remote U.S. environment.

Monitor and triage security, systems, network, and cloud alerts across client environments. Perform initial investigations, validate alerts, document incidents, follow SOPs, escalate suspicious activity, and support vulnerability management. The role also includes basic Windows, Linux, Active Directory, Azure, AWS, and Microsoft 365 operational monitoring, service troubleshooting, backup validation, and compliance activities in a remote 24/7 environment.

Monitors security, network, systems, and cloud alerts; performs initial triage, event correlation, validation, documentation, and escalation. Supports vulnerability remediation, server and infrastructure monitoring, Azure, AWS, Microsoft 365 operations, backup validation, and compliance processes. Follows SOPs, participates in 24/7 shift coverage, and collaborates with senior security professionals while developing cybersecurity and investigative skills.

Monitors security, network, systems, and cloud alerts; performs initial threat triage, event correlation, validation, documentation, and escalation. Supports vulnerability management, server and infrastructure monitoring, Windows/Linux and Active Directory operations, Azure and AWS cloud monitoring, backup validation, patch checks, and compliance activities. Follows SOPs, participates in 24/7 coverage, and collaborates with senior security professionals while developing technical skills.

Maintains client infrastructure through user account and permissions management, server monitoring, software installation, security patching, backups, preventative maintenance, and connectivity troubleshooting. Provides remote technical support, trains users, performs minor equipment repairs, documents solutions, escalates complex issues, and builds strong customer relationships. The role supports systems administration and infrastructure operations while developing the engineer’s technical and customer-service capabilities.

Provides remote systems administration for client environments during an overnight shift. Manages user access, monitors server performance, installs software and security patches, performs backups and preventative maintenance, resolves connectivity issues, supports users, documents work, and escalates complex incidents. The role requires an associate degree, two years of networking or related technical experience, and strong troubleshooting and communication skills. Microsoft, OEM, and A+ certifications are preferred.

Install, monitor, maintain, troubleshoot, and optimize network infrastructure, including LANs, WANs, VPNs, firewalls, routing protocols, VLANs, and communications hardware. The engineer will resolve complex network issues, document network designs, improve infrastructure processes, support Level I engineers, collaborate with technical and data center teams, and provide responsive customer service.

Maintains client systems and infrastructure by managing accounts and permissions, monitoring servers, applying patches, installing software, conducting backups, resolving connectivity issues, and providing user support. The role also includes preventative maintenance, minor equipment repairs, technical escalation, documentation, and customer communication. It offers foundational systems administration experience with opportunities to develop through training, certifications, and increasingly complex assignments.

Provides advanced network engineering support across LAN, WAN, VPN, firewalls, routing, and network security environments. Leads network design, troubleshooting, monitoring, maintenance, documentation, process improvement, and major equipment repairs. Supports junior engineers, collaborates with data center and technical teams, assists with installations, and strengthens customer network reliability and satisfaction. Requires a bachelor’s degree, 10 years of networking experience, and CCNP certification.

Lead advanced security operations investigations, serve as the escalation point for high-severity incidents, perform threat analysis and hunting, tune SIEM detections, develop automated response playbooks, and improve monitoring workflows. The role also documents incidents and procedures, supports compliance and disaster recovery exercises, integrates telemetry sources, collaborates on remediation, and mentors junior SNOC engineers.