Provides frontline technical support for MacBooks, PCs, software, networks, Salesforce, and Jira. Troubleshoots hardware, software, connectivity, audio, and application issues; supports remote employees; trains users; documents resolutions; maintains knowledge resources; and escalates complex problems to higher-level IT staff.

Lead FP&A activities focused on gross margin, profitability, budgeting, forecasting, unit economics, customer and contract analysis, pricing, and executive reporting. Build financial models, identify margin improvement opportunities, evaluate care model economics, and partner with Operations, Clinical, Supply Chain, and the Controller. Own reporting, scenario analysis, board materials, and contribute to pricing, contract, and go-to-market decisions.

Lead high-volume, multi-state clinical recruiting for LPNs and other care staff while managing two recruiters. Own corporate hiring, sourcing strategy, employer brand, ATS implementation, recruiting metrics, compliance, and stakeholder partnerships. Build scalable processes that improve time-to-fill, quality of hire, retention, and clinical workforce coverage.