Manage new customer account approvals, maintain account data integrity and parent-child relationships, generate and review invoices, investigate and resolve billing discrepancies, collaborate with sales/customer service/finance, respond to customer billing inquiries, maintain accounts receivable records, and support billing process improvements and system upgrades.

The Payor Data Analyst manages client data, ensures data quality, runs reports, and collaborates with teams to improve data fidelity.

Manage client relationships, support and lead Client Success Managers, oversee performance, resolve issues, and enhance client satisfaction and retention.