Top Tech Jobs & Startup Jobs in Boston, MA

Leads and scales the implementation team, manages and mentors implementation specialists, optimizes deployment playbooks, oversees implementation risk and quality, handles executive escalations, and partners with Sales, Product, Engineering, and Client Success. Tracks implementation KPIs, resource utilization, backlogs, and CRM data integrity while driving faster customer time-to-value, retention, and account growth.

Design, build, and manage scalable AWS infrastructure; optimize GitHub-centric CI/CD; implement observability stacks; automate compliance for GovRAMP/FedRAMP and SOC2; author audit-ready documentation and runbooks; collaborate with engineering and security teams to ensure high availability and reliability.

Lead customer implementations for school districts, state agencies, and foundations. Manage onboarding project lifecycles, configure platforms, resolve implementation roadblocks, coordinate multiple stakeholders, identify expansion opportunities, deliver webinars and on-site training, synthesize customer feedback for product teams, and maintain implementation records for post-launch handoffs.

Build and maintain full-stack software across data models, APIs, user interfaces, workflows, and production systems. Develop accessible, form-driven applications using TypeScript, Node.js, NestJS, React, and Next.js. Design transactional and flexible databases, implement asynchronous processing, and write unit, integration, and end-to-end tests. Participate in code reviews and technical design discussions while improving scalability, security, reliability, and WCAG compliance. Own features end to end with growing autonomy and collaborate with senior engineers and technical leadership.

Serve as single point of contact for assigned enterprise clients to drive adoption, renewals, and expansion; advocate internally, align cross-functional teams, use success metrics to deliver client outcomes, and maintain executive-level relationships.

Design, prototype, and deploy LLM-powered agents, RAG workflows, and automations that accelerate internal teams and customer-facing product features. Integrate AI systems with SaaS tools, build reusable components and evaluation frameworks, embed with business teams to deliver measurable outcomes, and establish standards for responsible AI, monitoring, and cost control across the company.

Modernize a large fintech platform by building NestJS services and Next.js UIs, migrate transactional data to relational schemas, write comprehensive tests, identify and fix legacy problems, design scalable solutions that coexist with legacy systems, and use AI tooling responsibly to increase engineering velocity.