Top Tech Jobs & Startup Jobs in Boston, MA

Manage and expand enterprise customer accounts, meet sales quotas, generate license revenue, and execute strategic sales plans. Responsibilities include solution selling, prospecting, proof-of-concept oversight, ROI and business-case development, pricing, negotiation, forecasting in Salesforce, product demonstrations, and executive-level relationship management. The role requires collaboration with sales engineering, analytics, engineering, marketing, product, and partners to sell fraud-risk and authentication solutions.

Leads strategic sales teams selling complex SaaS fraud-risk and authentication solutions to Fortune 500 customers. Responsibilities include developing sales strategies, managing quotas, closing $1M+ enterprise deals, overseeing proofs of concept, building ROI business cases, negotiating contracts, forecasting in Salesforce, and coaching account executives. The role also requires executive-level influence, market expertise, and cross-functional collaboration with sales engineering and analytics teams.

Partner Solutions Engineer enables partner sales engineering teams to position, demonstrate, and integrate Pindrop within CCaaS platforms. Responsibilities include coaching partners, creating tailored demos, configuring sandbox environments, advising on API integrations, developing reusable enablement materials, troubleshooting integration risks, and relaying partner feedback to Product and Engineering. The role requires strong CCaaS experience, customer-facing technical expertise, API integration knowledge, and working proficiency in JavaScript or Python.

Manage a portfolio of commercial and mid-market SaaS accounts, driving product adoption, customer outcomes, account health, and renewals. Build success plans, quantify value, identify risks, coordinate escalations, maintain Gainsight records, and collaborate with Sales, Support, and Product. Serve as the primary customer contact, communicate product updates, gather feedback, support feature adoption, and educate customers on fraud and authentication best practices.

Own marketing-sourced pipeline across core, healthcare, and meetings products. Design and execute integrated, full-funnel campaigns spanning paid, email, events, ABM, webinars, and content. Coordinate PMM, Brand, Digital, Lifecycle, BDR, Sales, and RevOps teams around revenue goals. Manage budgets, agencies, contractors, campaign performance, funnel analytics, and AI-enabled optimization. Begin as a hands-on individual contributor and build a team as the function scales.

Design, build, deploy, and operate low-latency, secure backend authentication services and APIs using Go/Python on AWS/GCP. Integrate ML signals, maintain cloud-native infrastructure, ensure observability, participate in on-call rotation, and collaborate across engineering, product, and research to improve fraud prevention and identity workflows.

Own and evolve high-scale backend and data-layer services. Design, build, test, and operate distributed backend services and APIs, improve reliability/latency/scale, take end-to-end ownership from design through production support, participate in on-call and incident response, and mentor peers while partnering with Product and SRE teams.

Build and evolve scalable systems that capture, ingest, and process real-time and recorded audio/video streams from telephony and meeting platforms. Design distributed media pipelines optimized for reliability, performance, and low latency; provide technical leadership and mentorship; solve complex systems problems; implement testing and quality practices; contribute to architecture and code reviews; and maintain security and compliance standards.

Build and operate reliable, scalable, secure cloud services for authentication systems. Develop Go and Python applications across AWS and GCP, using services such as Kinesis, DynamoDB, and S3. Own projects from design through production, participate in code and design reviews, troubleshoot operational issues, improve observability and deployments, and contribute to microservices, infrastructure, security, and engineering best practices. Participate in an on-call rotation and collaborate with engineering, research, testing, and product teams.

Lead the technical direction, architecture, migration, reliability, scalability, performance, and security of cloud-native authentication services. Drive complex multi-quarter initiatives using Go and Python across AWS and GCP, establish engineering standards, support incident response and observability improvements, and influence cross-functional roadmaps. Mentor engineers through technical guidance, reviews, and collaboration while participating in on-call support.