Leads social media strategy across paid and organic channels for multiple client accounts. Develops social strategies, briefs, content calendars, and strategic recommendations using audience insights, cultural trends, social listening, competitive data, and performance reporting. Partners with paid media, influencer, PR, and creative teams; leads client meetings and brainstorms; mentors social team members; supports content creation; identifies account-growth opportunities; and serves as the agency’s social media subject matter expert.

Manages a portfolio of ecommerce clients and leads Amazon growth strategies across digital shelf optimization, assortment, pricing, merchandising, advertising, and 1P/3P selling. Oversees Vendor Central and Seller Central accounts, catalog updates, launches, reporting, KPI analysis, troubleshooting, and client meetings. Partners with Amazon Vendor Managers, distributors, logistics providers, and internal insights teams to improve performance, product availability, and customer acquisition. Coordinates timelines, onboarding, business reviews, and strategic execution.

Manage Costco account operations for CPG clients: onboarding, PO tracking, GenWeb updates, issue resolution, item maintenance, buyer relations, and promotional support to drive sales growth.