Top Tech Jobs & Startup Jobs in Boston, MA

As a Lead Infrastructure Engineer at BigCommerce, you will maintain and improve the Cloud Development Environment, assist engineers with productivity, and manage VM provisioning on Google Cloud Platform. Additionally, you'll document processes and collaborate with a distributed team.

Responsible for securing cloud infrastructure, responding to incidents, ensuring compliance, and mentoring teams while implementing security practices across GCP and AWS.

As a Technical Customer Support Representative, you will provide technical support via phone, email, and chat, assist customers with platform features, troubleshoot issues, and improve customer satisfaction through effective communication and problem-solving.

Provide technical support to customers via phone, email, and chat in both French and English, troubleshoot issues, and educate on platform features.