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The Customer Success Manager at AuditBoard manages a portfolio of SaaS customers, driving product adoption and retention while identifying growth opportunities using data-driven strategies and outreach.

As a Customer Success Manager at AuditBoard, you'll manage client relationships, ensure customer satisfaction, provide product training, resolve issues, and identify upselling opportunities.

The Implementation Project Lead is responsible for managing all aspects of software implementations, from the sales handoff to go-live, including gathering customer requirements and configuring solutions accordingly.