Top Tech Jobs & Startup Jobs in Boston, MA

Provides customer support through phone, email, and live chat; answers inquiries, resolves complaints, processes orders and account updates, handles billing questions, documents interactions in CRM systems, and escalates complex issues. Maintains accurate records, protects confidential information, meets service and productivity goals, and collaborates with internal teams to improve customer satisfaction.

Enters, updates, verifies, organizes, and maintains business records across databases, spreadsheets, and electronic filing systems. Reviews source documents, corrects errors, performs data audits, processes forms and invoices, prepares reports, and supports administrative tasks. The role requires accuracy, strong typing and computer skills, confidentiality, organization, reliable deadline management, and proficiency with office, database, CRM, ERP, and document-management tools.

Provides comprehensive administrative and clerical support, including office coordination, document preparation, recordkeeping, scheduling, correspondence, phone and email communication, filing, data entry, invoice and expense support, employee records assistance, and management support. Maintains confidentiality, organizes office resources, coordinates meetings and appointments, and helps ensure efficient daily operations.

Creates digital and print graphics, promotional materials, branding assets, social media content, and visual concepts. Edits images, prepares print-ready files, maintains brand consistency, manages creative assets, and coordinates with marketing, sales, management, and external vendors. The role requires managing multiple projects, incorporating feedback, meeting deadlines, and maintaining organized design files while ensuring copyright compliance and high-quality visual communication.

Provides administrative and clerical support to HR, including recruitment coordination, onboarding, personnel records, payroll and attendance documentation, benefits administration, training scheduling, employee inquiries, and general office support. Maintains confidential and accurate employee information, prepares HR documents and reports, coordinates with internal departments and external providers, and follows applicable employment procedures and confidentiality requirements.