Provides administrative and clerical support to Human Resources, assisting with recruitment, hiring, onboarding, employee records, payroll and attendance documentation, benefits administration, training coordination, employee inquiries, and general HR operations. Maintains accurate and confidential personnel records, schedules interviews and meetings, prepares HR documents and reports, supports compliance procedures, and coordinates with employees, applicants, managers, payroll, IT, and benefits providers.

Creates digital and print graphics, marketing materials, branding assets, social media visuals, and promotional content. Edits images, prepares print-ready files, maintains visual consistency, manages creative assets, coordinates with vendors, and collaborates with marketing, sales, and management to deliver projects on schedule.

Provides customer support through phone, email, chat, and other channels; answers questions, processes orders, returns, billing inquiries, and account updates; resolves complaints and escalates complex issues; documents interactions in CRM systems; maintains accurate records; and collaborates with internal teams to improve customer satisfaction and service operations.