Top Tech Jobs & Startup Jobs in Boston, MA

Provides customer support by answering inquiries, resolving complaints, processing orders and payments, updating records, and following up on service issues. The role requires professional communication, empathy, problem-solving, multitasking, accurate documentation, and confidentiality. The representative escalates complex concerns, collaborates with internal departments, meets service and productivity goals, and performs general administrative duties in a customer-focused environment.

Enters, updates, verifies, and maintains accurate information in databases, spreadsheets, electronic files, and business records. Reviews documents, corrects discrepancies, performs data audits, organizes digital documents, processes paperwork, protects confidential information, and communicates with departments to obtain missing details. Completes routine data entry and administrative tasks accurately and on schedule while managing multiple priorities.

Provides administrative and clerical support, including scheduling, correspondence, data entry, recordkeeping, customer service, document preparation, filing, office supply management, and coordination with vendors and staff. Maintains accurate records, responds to inquiries, supports management, and helps ensure efficient daily office operations while handling confidential information professionally.

Creates print and digital marketing materials, including flyers, brochures, advertisements, social media graphics, website visuals, logos, and branding assets. Edits images, develops creative concepts, maintains brand consistency, prepares files for production, collaborates with internal teams, manages multiple projects, incorporates feedback, and meets deadlines while maintaining design quality.

Supports daily human resources operations, including recruitment, candidate scheduling, hiring paperwork, onboarding, employee records, payroll and benefits documentation, attendance tracking, employee inquiries, compliance records, and general administrative tasks. Maintains confidential information, prepares HR reports and correspondence, updates HR databases, coordinates meetings and training, and assists with employee relations and workplace initiatives.