Top Tech Jobs & Startup Jobs in Boston, MA

Provides first- and second-level support for ServiceNow and related enterprise applications. Manages incidents and service requests, troubleshoots platform and workflow issues, supports end users, maintains ticket records, escalates complex problems, and contributes to process improvements, upgrades, testing, and release support while following ITIL standards.

The ERP Consultant will analyze business requirements, configure and optimize ERP systems, and support integration with Salesforce. Responsibilities include process analysis, ERP implementation, data migration and reconciliation, system testing, UAT coordination, issue resolution, and stakeholder collaboration across finance, operations, supply chain, and service management.

Develop and maintain scalable Salesforce applications, workflows, automations, and enterprise integrations. Build solutions with Apex, Lightning Web Components, Flows, and APIs; configure Salesforce modules; troubleshoot complex platform issues; support testing, deployments, release management, performance, and security. Collaborate with architects, product teams, and stakeholders to define technical solutions and deliver high-quality digital platforms.

Ensure security, compliance, and risk management across cloud environments. Responsibilities include implementing cloud security frameworks, maintaining SOC 2 and ISO 27001 compliance, conducting vulnerability assessments, monitoring and responding to threats, and integrating security practices into DevOps and cloud operations.

Leads ERP implementation and optimization initiatives, gathering requirements, configuring modules, improving business processes, and integrating ERP platforms with ServiceNow. Supports data migration, reconciliation, system testing, UAT coordination, and issue resolution while collaborating with technical teams, business users, and stakeholders across finance, operations, supply chain, and service management.

Implement Salesforce Experience Cloud solutions for customer, partner, and employee portals. Design portal experiences, configure user access and security, develop self-service communities, gather requirements, create solution designs, support enterprise integrations, and conduct training and demonstrations. Requires 5–8+ years of Salesforce consulting experience and strong knowledge of Experience Cloud architecture, Salesforce security, and access models.

Build and maintain responsive, high-performance web interfaces using React and JavaScript. Translate designs into reusable components, integrate REST and GraphQL APIs, optimize performance and cross-browser compatibility, and collaborate with designers, backend engineers, and product teams to deliver features.

Assist with developing and configuring ServiceNow applications, customizing workflows and business logic, writing scripts, testing features, resolving defects, supporting integrations, and documenting technical solutions. Participate in requirements analysis, Agile ceremonies, debugging, and collaboration with QA, business analysts, and senior developers.

Configure and optimize AML and fraud detection platforms, tune transaction-monitoring rules, analyze false positives, translate AML regulations into system requirements, and test configuration changes. The role bridges technical teams with compliance officers and investigators to improve alert accuracy, reduce operational noise, and support regulatory compliance.

Serve as a payments architecture and ISO 20022 transformation subject matter expert. Lead migration programs, define payment architectures across SWIFT, RTGS, and real-time systems, advise financial institutions on modernization, guide payment engine integrations, and ensure regulatory and industry standards compliance.