Manages the full contract and procurement lifecycle, including reviewing, negotiating, drafting, amending, executing, tracking, and filing contracts and purchase orders. Coordinates certificates of insurance, OCIP/CCIP enrollment, and performance or payment bond requests. Serves as a liaison among customers, sales, legal, risk, leadership, and internal teams while ensuring compliance, mitigating risk, and maintaining accurate documentation.

Responsible for recovering overdue revenue through customer outreach, payment negotiations, account analysis, dispute research, credit card processing, and small claims actions. The role tracks collection activity, assists customers and service teams, reports account status, processes invoice requests, and meets collection goals while maintaining a customer-service approach.