Top Tech Jobs & Startup Jobs in Boston, MA

Sorts and distributes incoming mail, processes outgoing mail, applies postage, labels and routes items, maintains mailroom equipment and supplies, tracks mail activity, protects confidential information, and responds to mail service inquiries in a remote office environment.

Supports supply chain and sales operations by organizing work, tracking and ordering samples, maintaining reports and materials data, preparing proposals and presentations, and coordinating sales meetings. Provides professional service to clients and team members, anticipates issues, manages multiple priorities, and serves as a client liaison when management is unavailable. The role also requires analytics, data visualization, travel coordination, and calendar management.

Provides administrative support to executives by managing schedules, appointments, travel arrangements, communications, meetings, research, reports, and presentations. Serves as a professional point of contact for stakeholders, handles confidential information, tracks action items, and proactively improves executive productivity and processes.

Supports daily office operations through data entry, record keeping, filing, correspondence, phone and email management, scheduling, inventory monitoring, ordering supplies, and preparation of reports and presentations. Provides general clerical support to staff while maintaining organized physical and digital systems. Requires proficiency with Microsoft Office, strong organizational and multitasking skills, and effective verbal communication.

Manages client accounts, serves as the primary contact for inquiries and issue resolution, coordinates meetings and events, supports proposals and reports, and tracks client interactions and transactions for management updates.

Supervise and develop a team of customer service representatives, ensuring service quality and customer satisfaction. Manage call center policies, procedures, performance evaluations, coaching, and professional development. Analyze performance metrics to identify improvement opportunities, implement strategies to optimize team results, and collaborate with other departments to resolve customer issues and improve the overall customer experience.

Supports business process efficiency by maintaining standard operating procedures, identifying improvement opportunities, coordinating process meetings, collecting and analyzing data, preparing reports, and collaborating with cross-functional teams to align processes with business objectives and company policies.

Plans and executes projects, manages timelines, resolves issues, coordinates cross-functional teams, mentors employees, improves processes, supports users, fixes bugs, and gathers customer feedback. The role requires strong communication, problem-solving, adaptability, teamwork, sector knowledge, and 3–5 years of related experience.

Sources and organizes raw data, types and formats documents, proofreads work for accuracy, clarifies instructions, distributes approved copies, maintains digital backups, and keeps computer software and security up to date.