Supports the hotel sales team by handling incoming inquiries, qualifying leads, scheduling calls, sending packages, answering guest questions, preparing contracts and estimates, assisting with site tours, maintaining sales systems, creating lead recaps, assembling sales materials, managing supplies, and sending post-event thank-you communications. The role requires strong customer service, communication, organization, computer skills, and the ability to work effectively in a fast-paced hospitality environment.

Drives group hotel sales and revenue by developing new accounts, managing client relationships, preparing proposals and contracts, conducting property tours, negotiating terms, and overseeing leads through turnover. Collaborates with revenue management, catering, events, front office, food and beverage, and operations teams to ensure successful group events. Maintains sales pipelines, monitors market activity, meets sales goals, supports forecasting, and resolves client concerns.

Solicit and manage group hotel business across assigned markets, generate new accounts, conduct direct sales outreach, book meetings and events, arrange site inspections, attend industry functions, maintain client relationships, forecast revenue, coordinate with hotel departments, and achieve monthly, quarterly, and annual sales goals while delivering excellent guest service.