The VP of HR will build and lead Ceresti’s people function, owning people strategy, organizational design, recruiting, compensation, benefits, performance, culture, employee relations, HR operations, and multi-state compliance. This executive will partner with the CEO and Board, develop scalable HR infrastructure for a remote workforce, manage HR technology and vendors, support healthcare compliance, and lead people initiatives related to growth, financing, M&A, and organizational change.

Conduct outbound calls to family caregivers, explain Ceresti’s support program, assess needs, secure enrollments, document interactions in CRM systems, manage follow-ups, and coordinate handoffs. The role emphasizes empathetic communication, conversion performance, HIPAA compliance, accurate documentation, and caregiver experience in a fully remote environment.