Top Tech Jobs & Startup Jobs in Boston, MA

Receive, triage, and prioritize technical support requests; provide initial troubleshooting and clear guidance for non-technical users; document solutions for the knowledge base; review support quality; and assist in training new support staff.

Define global product specifications for card and digital payment products, hand off to BAU for implementation, and act as technical product owner for 3DS, tokenization, and API-related requirements.

Design, implement, maintain, and support enterprise infrastructure across cloud and on-prem environments. Monitor performance, perform root-cause analysis, tune systems, and provide engineering through all project lifecycle phases.

Provide Splunk SME support within an RPA Center of Excellence: design and configure Splunk solutions, create dashboards and searches to isolate actionable events, analyze logs and indexes, customize monitoring templates, and train product owners and teams on Splunk usage to support operations.

Drive B2B IT sales by prospecting, qualifying leads, delivering demos and presentations, responding to RFPs, building pipelines and partnerships, and closing deals for IT services (ServiceNow, application development, cloud, cybersecurity) across onshore/offshore/hybrid delivery models.

Implement and configure Oracle Cloud Quality Management modules, design inspection and quality processes, manage and drive resolution of quality issues, enforce compliance, and lead continuous quality improvements across the supply chain.

Architect, deploy, and manage scalable cloud infrastructure across major providers; build automation, CI/CD pipelines and containerized deployments (Kubernetes/GCP); implement monitoring and security best practices; support data services and data engineering needs; document configurations and mentor team members.

Design, build, and maintain AWS-based data pipelines and ETL processes using Glue, Spark/PySpark and EMR. Integrate multiple data sources into data lakes and Redshift, implement DevOps CI/CD practices, and work with Kafka, Hudi, and various AWS storage and analytics services.

Develop and execute digital and traditional marketing campaigns, generate and nurture leads, support sales with materials and proposals, manage CRM and analyze campaign/sales data to optimize growth, and represent the brand at industry events.

Design, build, and maintain mobile applications across iOS and/or Android. Collaborate with cross-functional teams to deliver features, ensure performance and quality, integrate with external APIs, debug issues, and contribute to architectural decisions while writing clean, maintainable code.