Senior individual contributor SRE responsible for reliability, observability, automation, and incident command across multi-account AWS SaaS. Design Terraform modules, CI/CD pipelines, autoscaling/self-healing, OpenTelemetry-based monitoring, and security controls; mentor engineers and integrate validated AI tooling.

Lead and support customer implementations of Amtech ERP software, including requirements gathering, solution configuration, process documentation, testing, user training, troubleshooting, and go-live support. Partner with customers on solution design, deliver ERP knowledge transfer, identify delivery risks, support proposals and presales activities, and contribute to implementation standards, process improvement, and peer mentoring. Travel up to 50% is required.

Lead and support customer implementations of Amtech ERP solutions: gather requirements, configure software, create documentation, test, train users, troubleshoot go-lives, and drive adoption while collaborating with customers and internal teams. Travel up to 50% to support onsite implementations and training.