Negotiate settlements on bodily injury claims with insurance adjusters; evaluate case value versus litigation; review demand packages and medical records; develop negotiation strategies with legal and case teams; track deadlines, statutes, and offers to maximize client recovery.

Write original, SEO-optimized content in English and Spanish across blogs, webpages, email, social and print. Translate materials, maintain email lists, and collaborate with Marketing to support campaigns while meeting deadlines and producing content without generative AI.