Drives new business with hospitals and health systems by building executive relationships, generating pipeline, managing complex multi-stakeholder sales cycles, developing account strategies, negotiating contracts, and closing deals. The role sells to CFO, Finance, and Revenue Cycle leaders, maintains Salesforce pipeline discipline, partners with Customer Success on onboarding and expansion, and improves the sales process.

Own strategic enterprise health system accounts, driving retention, expansion, and long-term partnerships. Advise revenue cycle executives, guide clients through No Surprises Act and IDR workflows, lead account planning and QBRs, resolve complex issues, and translate account analytics into recommendations. Build scalable client success playbooks and frameworks, synthesize client feedback for internal teams, and influence Product, Engineering, Operations, and Sales without direct reports.