Owns the mortgage platform’s product strategy, roadmap, feature prioritization, and execution. Analyzes market, customer, and competitive needs; acts as product evangelist and subject-matter expert; and collaborates with development and business analysis teams to deliver software products. The role requires mortgage loan origination expertise, experience building integration-heavy software products, familiarity with AI tools, technical and strategic judgment, agile development knowledge, and strong communication and leadership skills.

Create and deliver role-based training for Wilqo's Charlie product to customers and employees. Develop e-learning, videos, webinars, and in-person materials; partner with Product and Implementation teams; use assessments and metrics to evaluate adoption and refine content; leverage AI tools to accelerate content creation.