Provides HR operations support for client organizations across the employee lifecycle. Responsibilities include client relationship management, new client implementation, onboarding and offboarding, HRIS data administration, employment verification, compliance audits, benefits and tax-change coordination, state agency reporting, and oversight of HR Administrator service delivery. The role requires managing multiple client accounts, maintaining audit-ready records, facilitating meetings, and ensuring accurate, compliant HR processes.

Lead benefits administration and client service for a portfolio of 20–30 employers. Manage renewals, open enrollment, onboarding, carrier/vendor communications, compliance, and enrollment updates. Serve as primary client contact, mentor Benefits Specialists, and collaborate cross-functionally to ensure high-quality benefits delivery and issue resolution.