Top Tech Jobs & Startup Jobs in Boston, MA

Handle routine and complex physical damage subrogation claims: determine liability, negotiate with other carriers, assess coverage and prior payments, prepare settlement offers, document correspondence, and prepare files for arbitration or attorneys while managing a high caseload.

Manage a personal lines underwriting unit: supervise staff, review new and renewal underwriting referrals, develop workflows and audits, monitor profitability, retention and loss ratio, coordinate with Director on budget and vendor relationships, and support cross-functional collaboration with marketing, product, and CRM.

Receive classroom training and mentoring to learn property & casualty claims handling. Manage customer service interactions with insureds, third parties, and agents from claim intake through final resolution, develop policy and system knowledge, and advance within adjusting career paths.

Entry-level billing role supporting Billing Operations by answering and routing high-volume customer calls, providing billing/payment information, documenting inquiries in the billing system, performing basic account maintenance, and escalating complex issues per procedure while continuing training for advanced tasks.

Lead and manage the Personal Lines Underwriting department, define underwriting strategy and goals, oversee risk selection, policy production, compliance, product development, agent relationships, and departmental staffing, training, and performance to achieve profitable growth.

Provide administrative CRM support for Insurance Operations: run reports, process policy renewals and endorsements, document customer activities, handle paperwork (dealer/bank), coordinate book rolls, assist quoting and backend agency setups/automation, and resolve unique customer issues.

Manage civil litigation cases from filing through resolution or trial. Conduct discovery, pre-trials, mediations, arbitrations and trials; advise claims professionals; meet clients; negotiate settlements and provide legal guidance.