Manages international department operations, including criminal record searches, employment and education verifications, order processing, delayed-order tracking, client updates, vendor communication, and confidential data handling. Ensures searches are accurate, timely, and compliant with established procedures while supporting client-specific requirements. Requires fluent written and verbal French and English, strong organization, multitasking, problem-solving, communication, and intermediate Excel proficiency.

Manages international background-check and verification orders, including criminal record searches, employment and education verifications, research, manual data entry, order tracking, vendor communication, and timely client updates. Ensures accuracy, confidentiality, workflow compliance, and adherence to standard operating procedures while resolving issues and meeting client requirements.