Top Tech Jobs & Startup Jobs in Boston, MA

Own full-cycle recruiting for senior go-to-market and business roles across marketing, brand design, client engagement, and accounting. Develop creative sourcing strategies, evaluate candidates across disciplines, personalize outreach, partner with hiring leaders, manage candidate experience, close offers, maintain ATS data, and improve recruiting processes using research, analytics, and AI tools.

Own the architecture and standards for a trustworthy BI analytics platform. Design data models, ingestion and transformation patterns, lineage, PII controls, reliability SLAs, observability, schema governance, and cost management. Partner with engineers, analysts, business leaders, Security, Legal, and Compliance; enforce testing, CI/CD, infrastructure as code, and data quality practices. Mentor data professionals and document architectural decisions.

Manage benefits administration, multi-state payroll and employment compliance, HRIS updates, leave coordination, employee records, audits, policies, handbook updates, and people reporting. Partner with brokers, payroll providers, registered agents, government agencies, and internal teams. Administer Lattice, support performance processes, answer employee questions, and automate recurring People Operations workflows while maintaining accurate, confidential, audit-ready records.

Source and engage exceptional Product, Design, and Engineering candidates through creative research, talent mapping, personalized outreach, referrals, communities, portfolios, and unconventional signals. Partner with recruiters and hiring managers to calibrate profiles, build representative pipelines, evaluate talent, track sourcing metrics, maintain candidate data in Ashby, and continuously improve sourcing strategies using modern recruiting tools and AI.

Manage complex customer issues, triage support activity, and coordinate escalations across Client Engagement, Product, Engineering, and project teams. Analyze tickets and feedback to identify trends, risks, process gaps, and product opportunities. Improve support operations through documentation, dashboards, workflows, routing logic, playbooks, and feedback loops. Serve as a customer advocate while supporting strategic initiatives and strengthening handoffs, prioritization, and operational decision-making.

Owns the triage and escalation of complex customer issues, connecting support activity with Product, Engineering, Client Engagement, and strategic projects. Identifies recurring trends, operational gaps, product opportunities, and customer friction. Builds scalable support processes, documentation, dashboards, workflows, and feedback loops while improving handoffs and enabling informed prioritization across teams.

Own technical relationships with insurance carrier accounts by leading discovery, solution design, integrations, deployment support, defect management, QA, documentation, API and payload validation, SQL-based account monitoring, and incident management. The role partners with client engagement and engineering teams to ensure deployments meet carrier requirements and progressively assumes greater ownership of technical account relationships.

Source exceptional product management and design candidates for senior-level roles. Develop creative talent searches using LinkedIn Recruiter, Boolean techniques, portfolios, communities, conferences, referrals, and market research. Partner with recruiters and hiring managers to define candidate profiles, personalize outreach, build diverse pipelines, track engagement and conversion metrics, and maintain accurate records in Ashby or a similar ATS. Use AI tools to improve research and sourcing efficiency.

Own technical delivery and account health for insurer software deployments. Responsibilities include discovery, solution design, integrations, API and payload review, QA testing, defect documentation, workflow mapping, SQL-based production monitoring, incident management, and technical communication with carrier accounts and engineering teams.

Own complex, client-facing programs from scoping through launch and long-term success. Translate enterprise client priorities into execution plans, coordinate Product, Engineering, Client Engagement, and customer stakeholders, manage risks and dependencies, and maintain launch readiness. Build scalable operating rhythms, status tracking, escalation processes, and decision logs while identifying patterns that improve client delivery and product operations.