Own and grow CivilGrid’s existing B2B products, including roadmaps, backlogs, adoption, and performance. Build business cases for new products and features, lead discovery through launch and iteration, and shape the collaboration platform strategy. Partner closely with engineering, design, customers, and executives to prioritize work, understand civil infrastructure workflows, ship quickly, and measure product impact.

Own and execute the end-to-end roadmap for a B2B civil infrastructure product area: lead customer discovery, partner with engineering to ship fast, measure outcomes, and hire/mentor a small PM team while representing product strategy to leadership.

Own strategic enterprise customer relationships from pilot through adoption, renewal, and expansion. Build account plans, engage executive sponsors, lead business reviews, support deployments, drive commercial expansion, manage escalations, provide product feedback, and develop customer case studies. The role also helps establish the enterprise customer success playbook and requires 30–50% travel.