Top Tech Jobs & Startup Jobs in Boston, MA

As a Full Stack Software Engineer, you will develop and maintain robust backend systems using Ruby on Rails, collaborating with cross-functional teams to enhance the real estate platform's performance and user experience.

Own Tier 2 customer escalations from intake through resolution, including investigation, cross-team coordination, dispute mediation, customer communication, documentation, and follow-up. Monitor surveys and online reviews, identify escalation trends, create training guides and playbooks, and advise CX leadership on root causes and frontline improvements. Handle complex cases across phone, text, email, and chat while maintaining accurate CRM records.

The Senior Product Manager will own backend systems, improve operational efficiency, and work on integrations and workflows to support business growth.

The VP of Paid Media is responsible for overseeing Clever's growth by managing paid media strategies, budgets, and analytics across various channels, focusing on optimizing customer conversion and establishing efficient systems for paid marketing.

Lead design and delivery of consumer-facing and internal product experiences. Map user journeys, identify friction, define specs/MVPs, partner with design and engineering, use AI tools for discovery and prototyping, and measure outcomes to improve trust, retention, and operational efficiency.