Top Tech Jobs & Startup Jobs in Boston, MA

Handles inbound customer calls for basic account and service inquiries, maintains knowledge of bank products/policies, resolves complaints, meets entry-level service and sales goals, and works independently in remote or onsite environments. Requires data entry/PC skills and strong verbal/written communication in a fast-paced call center.

Perform mail opening, sorting, balancing, and 10-key data entry for customer remittances. Prepare deposits, handle exceptions and returns, record daily production, and ensure compliance with banking regulations while meeting quality and productivity standards.

The Relationship Manager II handles business development, portfolio management, and underwriting moderate complexity transactions while achieving sales goals. Responsibilities include frequent client interaction and team collaboration.

The Customer Support Specialist I handles incoming customer inquiries, providing support for products and services while achieving sales goals.

Maintain branch operations including cash vault and ATM custody, cash drawer and negotiable instrument audits, compliance (BSA) and security processes, new account documentation review, transactional servicing, basic sales/referrals, loan and deposit processing, and safe deposit assistance. Perform quality control, balancing, and customer service duties.

Manage all operational elements of a small-to-mid banking branch: cash vault and ATM custody, audits, compliance/BSA filing, review complex new-account documentation, process transactions, open accounts and take loan applications, assist customers, and perform routine operational quality control.

The role involves business development, credit underwriting, portfolio management, and maintaining client relationships in commercial banking.

The Senior Tax Operations Manager leads tax services for wealth management, ensuring compliance and high-quality service delivery. Responsibilities include vendor management, process improvement, and maintaining regulatory standards.

Provide high-level administrative support to Senior Vice Presidents and Regional Managers across 20+ banking offices. Prepare and analyze reports, manage timecard approvals and staffing records, coordinate meetings and offsite events, process expenses, handle confidential HR/technology paperwork, and respond to escalated customer issues. Lead ad-hoc projects and ensure compliance with regional policies and procedures.

Support Private Banking's first-line compliance framework: administer compliance program deliverables, respond to regulatory questions, lead compliance workstreams for initiatives, conduct self-testing, coordinate SOX/BCM activities, maintain policies/procedures, and support audit and remediation tracking.