Top Tech Jobs & Startup Jobs in Boston, MA

Lead global product marketing and go-to-market strategy across product portfolios. Own positioning, launches, market intelligence, partner GTM, integrated campaigns, and team development to drive adoption and revenue.

Provide first-level technical support for Clinical AI products and healthcare IT systems, troubleshoot incidents, manage ticket queues, coordinate escalations, perform system updates, support cloud integrations, train users, document resolutions, and collaborate cross-functionally to ensure customer satisfaction and regulatory compliance.

Conduct live product demonstrations and engage customers to drive interest and sales for radiology workflow solutions. Maintain product knowledge, support sales efforts, coordinate events and trade shows, gather customer feedback, and report on demo activities. Collaborate with sales teams to meet targets while ensuring compliance with safety, HIPAA, and quality standards.

Provide second-level healthcare IT support and implementation ownership from project kickoff to completion. Triage and resolve escalated incidents, maintain ticket records, collaborate with IT/Product/Engineering, support key customers, contribute to process and knowledge-base improvements, and participate in on-call/rotating support schedules while ensuring regulatory compliance.