Top Tech Jobs & Startup Jobs in Boston, MA

Manage assigned client accounts to retain and grow revenue through renewals and upsells. Serve as primary client contact, coordinate internal teams, analyze financials for renewal recommendations, resolve issues, and develop partnerships with brokers and stakeholders to improve outcomes.

Design and develop learner-centered training across ILT, VILT, eLearning, videos, job aids, and blended solutions. Collaborate with SMEs, apply adult learning and accessibility standards, perform QA, manage multiple projects, and stay current on learning technologies to meet business objectives.

Provide guidance and counsel to leadership on complex labor and employee relations matters including CBA interpretation, investigations, grievance administration, conflict resolution, performance and termination management. Partner with union leadership, internal/external counsel, and stakeholders to reduce risk, conduct root-cause analysis, deliver training, and support mediations, arbitrations, and legal proceedings.

The Vice President of Customer Operations leads strategic initiatives to enhance customer care and operational performance through digital transformation and cross-functional collaboration.

The Senior Organizational Effectiveness Consultant advises senior leaders on workforce and organizational design strategies, aligning people strategies with business goals to drive transformation and employee experience. This role oversees talent management, organizational effectiveness initiatives, and change management, leveraging data for informed decision-making and enhancing leadership capabilities.

The Senior People Analytics Consultant delivers insights from complex data to guide people strategies and influence decisions within the organization.