Top Tech Jobs & Startup Jobs in Boston, MA

Provides customer support for consumer and business banking customers through phone, chat, email, and online banking. Assists with deposit and loan products, digital banking technology, fraud detection, referrals, and product cross-selling. Uses Microsoft Office and various communication platforms, collaborates with Contact Center teams, supports testing and training projects, and adapts to emerging technologies. The role includes extensive training and advancement opportunities.

Leads private client insurance account executives, managing workloads, service quality, coaching, performance, and development. Provides technical guidance on complex high-net-worth coverage, underwriting, carriers, billing, claims, and service matters. Supports new business placement, renewals, retention, cross-selling, and producer relationships while monitoring growth metrics. Oversees Applied EPIC workflows, process improvement, carrier partnerships, and collaboration across banking and wealth management teams.

Manages an assigned commercial loan portfolio by collecting borrower reports, monitoring covenant compliance and revolving credit lines, supporting renewals and underwriting, reviewing loan documentation, assisting with regulatory examinations, and maintaining lender and client relationships. The role also involves client calls, trade events, compliance with banking regulations, and collaboration across bank functions.

Processes personal lines insurance policies, endorsements, cancellations, renewals, claims, downloads, and reconciliations. Reviews policy accuracy, updates agency systems, prepares binders and RMV forms, manages workflow follow-ups, distributes departmental communications, and supports account managers, producers, and leadership. The role also handles customer calls, mail processing, carrier communications, and cross-functional administrative support.

Supports Commercial Lending systems and cross-functional projects by gathering requirements, documenting workflows, coordinating testing and implementations, troubleshooting system issues, and improving processes. Develops reports, dashboards, metrics, and analysis; validates data quality; monitors exceptions; and provides actionable recommendations for business, audit, and regulatory needs. Serves as a liaison between lending teams and technology partners, maintains SharePoint content, and delivers system training and support.

Serves as a hands-on cloud platform engineering lead and escalation point. Designs, operates, and automates Azure and hybrid infrastructure, including identity, networking, compute, storage, security, Microsoft platforms, CI/CD, and Infrastructure as Code. Owns backup, disaster recovery, cyber resilience, platform lifecycle, cost optimization, compliance, and vendor collaboration. Supports emerging technology evaluation and may provide technical leadership or management oversight.

Leads integrated marketing communications across social media, graphic design, email, web, intranet, and internal channels. Supports brand initiatives, campaign execution, and cross-functional marketing needs while planning and executing corporate, charitable, employee, and business-line events. Requires strong project management, copywriting, design judgment, organization, and stakeholder collaboration.

Manage complex personal insurance portfolios, oversee policy administration and renewals, advise clients on coverage and risk management, support sales growth, ensure regulatory compliance, analyze account data, and mentor junior account managers. Serve as a primary client contact while coordinating with carriers, underwriters, producers, and internal teams to resolve issues and deliver tailored personal lines insurance solutions.

Manages complex personal insurance accounts throughout the policy lifecycle, including quotes, renewals, endorsements, cancellations, claims support, compliance, and client advisory. Builds client relationships, identifies cross-selling opportunities, analyzes account data, resolves issues, collaborates with carriers, and mentors junior account managers. Requires at least three years of personal lines experience and a resident Property and Casualty insurance license.

Receptionist responsible for answering and transferring multi-line calls, greeting visitors, maintaining a professional office environment, coordinating UPS shipments and outgoing mail, performing clerical tasks, operating office equipment, distributing documents, assisting the manager, and training new front-desk personnel. The position requires regular attendance and compliance with banking regulations.