Top Tech Jobs & Startup Jobs in Boston, MA

Manage end-to-end onboarding and implementation for strategic accounts, including data feed and integration configuration. Serve as primary customer contact, drive adoption through reporting and analytics, deliver business reviews, manage revenue and strategic initiatives for a book of business, advocate customer needs to product, and collaborate cross-functionally to optimize processes and scale the Customer Success organization.

Lead and develop a multi-channel Member Support team to ensure SLA adherence and high CSAT. Coach agents, handle escalations, analyze metrics, maintain documentation, and collaborate cross-functionally to remove friction and improve member outcomes.

Lead QA for Member Services by building QA framework, auditing member interactions for compliance (HIPAA, clinical, insurance), developing scorecards, running calibration sessions, and driving cross-functional fixes to reduce member friction.

Lead go-to-market and direct/indirect sales to health plans, TPAs, and strategic partners. Own strategy, close complex reseller and embedded deals, manage cross-functional stakeholder sales cycles, inform product roadmap, and meet/exceed revenue and pipeline targets.

The Senior Product Manager will optimize member engagement, drive funnel performance, lead A/B testing, and ensure seamless experiences for users in medical imaging. This role involves collaboration across teams to improve registration rates, completion rates, and overall user satisfaction.

Own a regional territory selling OneImaging's radiology cost-containment solution to large self-insured employers. Build pipeline via direct outreach and broker/consultant channels, lead full sales cycle from discovery to close, engage senior benefits and HR stakeholders, and coordinate with cross-functional teams to ensure successful onboarding and client outcomes. Represent the company at industry events.

The Lead Architect will develop backend services, oversee integration with imaging facilities, set coding standards, mentor engineers, and ensure fault-tolerant systems while adhering to healthcare data standards.

Develop and implement full stack features for a healthcare platform, focusing on both frontend (React) and backend (Node.js) development. Responsible for performance optimization, API creation, testing, and collaboration with data engineering teams.