Top Tech Jobs & Startup Jobs in Boston, MA

Performs follow-up communications with clients or stakeholders, schedules and confirms appointments, documents interactions, escalates issues to internal teams, and helps ensure timely resolution and customer satisfaction. Works within company processes and tools to track status and outcomes.

Perform follow-up communications with clients or stakeholders to confirm information, resolve outstanding issues, update records, and escalate matters to internal teams as needed. Ensure all work is completed within the United States, Alaska, or Hawaii and comply with company policies and procedures.

Administer and support IT operations automation for ClaimsXM. Maintain and troubleshoot automation workflows and related infrastructure, collaborate with stakeholders, and ensure systems operate within required US-based work and citizenship constraints.

Create and maintain user-facing and technical documentation for the ClaimsXM product. Collaborate with subject-matter experts, product and engineering teams to produce guides, release notes, and help content that ensure accurate, clear, and up-to-date documentation.

Provide technical systems support for IT environments, troubleshoot and resolve user/system issues, maintain and monitor systems, and ensure work is performed within required U.S. locations and citizenship constraints.

Coordinate and manage electronic data interchange (EDI) production workflows and support program analysis; ensure all work is completed within the United States per employer requirements.

Provide application and systems analysis, support, troubleshooting, and maintenance. Collaborate with stakeholders to gather requirements, implement updates, ensure system reliability, and support end-users and integrations.

Lead and coordinate EDI-related projects and program analysis tasks. Manage project schedules, stakeholders, and deliverables across U.S. locations, produce status reports, and ensure compliance with organizational requirements.

Lead and support program implementation efforts: analyze processes, coordinate stakeholders, manage timelines and deliverables, monitor performance, and ensure successful deployment and adoption of program initiatives.

No specific responsibilities listed. Posting notes preferred qualifications requiring U.S. citizenship and that work must be performed within the United States, Alaska, or Hawaii. Compensation range provided: $125,000–$130,000 annually.