Top Tech Jobs & Startup Jobs in Boston, MA

Leads requirements gathering, process design, gap analysis, user story development, workflow modeling, and UAT for federal ServiceNow implementations. Advises government stakeholders on scalable, compliant solutions while coordinating with architects, Agile teams, and developers. Reviews requirements and functional designs, establishes delivery processes, mentors junior staff, and produces federal-grade SOPs, guides, training materials, and test documentation. Ensures alignment with ServiceNow best practices, Section 508, FISMA, and NIST controls.

Develop and enhance custom ServiceNow applications across multiple instances and domains for federal clients. Responsibilities include scripting, configuration, system integration, performance analysis, requirements translation, architectural guidance, platform stability, and advising business and technical teams on ServiceNow best practices. The role supports Agile/Scrum delivery and enterprise monitoring in a client-facing environment.

Own full-stack modernization of complex federal mission systems by analyzing legacy workflows, designing scalable architectures, developing Java and React applications, building APIs and integrations, and supporting the full SDLC. Troubleshoot across application, integration, and data layers, collaborate with stakeholders, and translate ambiguous operational requirements into modern platform-based solutions using Palantir.

Manage and optimize multiple platforms, CI/CD pipelines, cloud infrastructure, monitoring, logging, and security tools. Improve system reliability, troubleshoot degraded services and system-level issues, maintain Docker-based infrastructure, and enhance production processes. The role requires collaboration with cross-functional teams, detailed documentation, client-facing communication, and active Public Trust clearance. This is a full-time remote position supporting federal contract work.

Designs, implements, and optimizes scalable ServiceNow solutions for IT modernization. Leads implementations, custom application development, integrations, workflow optimization, data migrations, testing, deployments, troubleshooting, and performance improvements. Provides technical leadership, mentors developers, documents solutions, ensures security and compliance, and translates business requirements into technical designs. Requires extensive ServiceNow expertise, active Secret or higher clearance, certification, and at least five years of relevant experience.

Develop and enhance ServiceNow applications for federal clients, including configuration, custom development, integrations, scripting, workflows, ACLs, and performance improvements. Provide architectural guidance, advise functional and administrative teams, translate business requirements into technical solutions, support multiple instances and domains, and participate in Agile/Scrum delivery. The role also involves platform stability, enterprise monitoring, customer collaboration, and analysis of large datasets.