Top Tech Jobs & Startup Jobs in Boston, MA

Provide hands-on technical support to customers: troubleshoot, reproduce, debug, and resolve issues; run Zoom sessions; educate customers; support sales and customer success; collaborate with developers to identify defects and shape product improvements; improve serviceability, tooling, and knowledge bases; analyze install base risk; and participate in on-call/rotational off-hours support.

Provide customer-facing technical support for an AI-powered code review platform: troubleshoot, reproduce, and resolve complex issues; educate customers; run calls; collaborate with developers to fix defects; improve serviceability and tooling; support sales and customer success motions; and contribute to knowledge bases and continuous improvement.

The Sales Development Representative (SDR) will generate new leads, qualify prospects, engage sales conversations, and maintain an organized CRM pipeline to support business growth.

The Account Executive will manage sales cycles, engage with small businesses, deliver product demos, and collaborate cross-functionally to refine strategies.