Top Tech Jobs & Startup Jobs in Boston, MA

The Beneficiary Instructional Systems Designer develops and implements online training modules to enhance marketing, recruitment, and program objectives for the Social Security Administration's initiatives.

The EN Recruiter will support recruiting efforts and initiatives for the EN program, involving coordination of events, candidate management, and compliance adherence.

The Research Analyst conducts data collection, analysis, and evaluates program development while ensuring compliance with ethical standards and providing actionable insights based on research findings.

The Systems Manager is responsible for administering and securing IT systems for the Beneficiary Helpline, ensuring compliance and optimal performance while supporting business operations and technological enhancements.

The Technical Editor edits and reviews written materials for technical accuracy, clarity, and compliance with SSA guidelines, collaborating with technical staff and ensuring document readiness and quality assurance.

The EN Content Designer manages content, user access, and security features in THOR/iTOPPS, ensuring compliance with SSA standards and enhancing system functionality.

The Beneficiary Help Line Specialist provides customer service to Social Security beneficiaries, answering inquiries about benefits and resolving issues while maintaining confidentiality.

Responsible for creating and managing beneficiary content, ensuring clarity and accessibility while collaborating with teams to support SSA initiatives.

The Beneficiary QA & Training Specialist conducts training, supports onboarding, monitors call quality, and conducts reviews to enhance service quality and compliance.

The EN/VR QA & Training Specialist leads quality assurance and training for the Help Desk, analyzing performance metrics, providing coaching, and developing training programs.