Top Tech Jobs & Startup Jobs in Boston, MA

Partners with Account Executives to support sales opportunities through technical expertise, customized solution design, product demonstrations, presentations, RFP responses, and prospect support. Maintains demo environments and knowledge resources, troubleshoots technical issues, documents customer requirements, and provides product feedback to Product Management. Also supports evaluations, customer escalations, and newer Solutions Engineers while managing multiple opportunities independently.

Drive outbound cross-sell prospecting within existing SMB client accounts, identify expansion opportunities, research buying signals, personalize multi-channel outreach, and book qualified meetings for sales representatives. Maintain accurate pipeline records and coordinate with Sales, Marketing, Client Success, and other go-to-market teams. The role requires strong communication, account research, CRM discipline, and the ability to manage high-volume outreach independently.

Lead go-to-market and release marketing for assigned products: craft positioning, messaging, launches, enablement, and client engagement; produce sales/buyer assets; track launch and adoption metrics; partner cross-functionally to drive adoption and business outcomes.

Develops new business with mid-to-large companies by prospecting, building sales pipelines, conducting product demonstrations, closing accounts, and meeting activity and revenue quotas. Collaborates with marketing and sales teams on demand-generation campaigns, communicates product advantages, maintains forecasts and customer records, and supports the full sales cycle. Requires 3–4 years of telemarketing or inside sales experience, technology-industry sales experience, and strong communication and organizational skills.

Implements and configures software platforms for external clients, including database setup, customized development, data conversion, testing, troubleshooting, deployment, and technical training. Evaluates functional, technical, and reporting requirements, provides best-practice guidance, and serves as a subject matter expert while managing client relationships and implementation projects with minimal supervision.

Manage a portfolio of existing B2B SaaS clients, driving renewals, retention, and account expansion. Responsibilities include conducting business reviews, monitoring account health, identifying churn risks, closing upsell and cross-sell opportunities, maintaining Salesforce records, tracking revenue targets, and coordinating with Customer Success, Support, Product, Marketing, and leadership. The role requires strong client relationship management, consultative selling, portfolio organization, and familiarity with CRM and sales engagement tools.

Lead end-to-end SaaS implementation projects from kickoff through go-live. Conduct discovery, configure workflows and platform settings, support data imports, validate requirements, troubleshoot issues, and manage testing. Guide client administrators and executives, communicate timelines and risks, build trusted relationships, and deliver training and best practices. Collaborate with Client Success, Support, Sales, and Product while improving implementation playbooks, documentation, and processes.