Top Tech Jobs & Startup Jobs in Boston, MA

Completes accurate, cost-effective domestic corporate travel arrangements, including air, hotel, ground transportation, and rail. Supports client accounts, creates complex itineraries, follows travel policies and preferred supplier guidelines, and provides first-level customer and technical support. Maintains service, productivity, accuracy, and compliance standards while communicating professionally with travelers and travel arrangers. Participates in training and staff meetings and collaborates with colleagues to support efficient operations.

Arrange domestic and international corporate travel, including air, hotel, ground transportation, rail, and limousine services. Support multiple client accounts, enforce travel policies, use preferred suppliers, and provide first-level customer and technical support. Apply airline ticketing and international airfare expertise, manage exchanges and reissues, produce cost-effective fares, and deliver accurate, professional service through phone and email while meeting performance standards.

Leads Direct Travel’s largest global customer accounts as the primary executive liaison and strategic advisor. Owns account strategy, governance, profitability, renewals, business development, service performance, and customer outcomes. Coordinates cross-functional and regional teams, leads executive reviews, manages complex negotiations, drives optimization and adoption, and resolves risks and issues across global programs. Requires extensive corporate travel or enterprise account management experience, executive relationship skills, and approximately 25% travel.

Leads the Creative Group’s production department, overseeing employees, contractors, systems, processes, performance, training, and workforce development. Partners with leadership, Business Development, Operations, and clients to improve efficiency, profitability, service quality, sales growth, forecasting, pricing, supplier contracts, and client outcomes. Resolves escalations, supports pre-sale production strategy, conducts project debriefs, and drives continuous improvement.

Designs and delivers a global analytics platform supporting reporting, visualizations, self-service analytics, and embedded data products. Responsibilities include data collection and processing, semantic modeling, warehouse and pipeline development, query optimization, governance, analytics enablement, and stakeholder collaboration. The role provides actionable insights from complex travel data and builds integrated analytics applications using cloud platforms and business intelligence tools.