Own full-cycle enterprise and mid-market SaaS sales, from discovery through contract signing. Build pipeline through outbound, partnerships, and demand follow-up; conduct consultative discovery; manage multi-threaded stakeholder relationships; deliver ROI-focused value narratives; and use MEDDIC, Challenger, or similar methodologies. Partner with leadership, Solutions Engineering, Marketing, RevOps, and Customer Success to close, expand, and smoothly transition accounts.

Own and grow a portfolio of training, coaching, and enablement partners after initial signing. Responsibilities include driving adoption, renewals, direct expansion, co-selling, referrals, partner-influenced pipeline, commercial negotiations, scaled enablement, and cross-functional coordination. The role requires maintaining partner health, CRM accuracy, and revenue performance while building structure within a developing channel.

Own the technical relationship for strategic enterprise SaaS accounts after launch. Responsibilities include troubleshooting and escalating issues, managing SLA commitments, monitoring integrations, leading technical onboarding, conducting health reviews, supporting renewals and expansions, documenting solutions, and translating customer requirements into product feedback. The role requires strong SaaS technical support, enterprise communication, integration troubleshooting, and relationship-management skills, with familiarity in SSO, APIs, webhooks, logs, and CRM or support platforms.