Top Tech Jobs & Startup Jobs in Boston, MA

Provide remote technical support for Cellebrite software to Americas customers via phone, email, and chat; troubleshoot issues, manage CRM cases, meet SLAs/KPIs, collaborate with internal teams, and maintain high CSAT.

Manage, maintain, monitor, and optimize global data center, server, storage, 365 and endpoint infrastructure (on-prem and cloud). Provide Tier-3 support, design for high availability, drive automation and continuous improvement, collaborate with global teams, and support FedRAMP services.

The Middleware Engineer will develop and maintain middleware architectures, interact with development teams, troubleshoot issues, and train engineers on updates.

The role involves researching vulnerabilities in iOS devices, developing capabilities to extract evidence, and collaborating with a team to solve security challenges in digital intelligence.

The Sales Director will lead a team of Account Executives in selling digital intelligence solutions to State and Local government agencies, focusing on revenue growth, pipeline development, and strategic planning.

Sell mobile and digital forensics hardware, software and services to SOCOM and related defense agencies; develop strategic account plans, build pipeline, engage resellers and system integrators, forecast sales, present proposals, and represent Cellebrite at events to meet revenue targets.

The Product Marketing Manager - AI will create and execute marketing plans, develop messaging, manage content creation, and collaborate with cross-functional teams while focusing on AI-powered solutions for public safety and digital forensics.

Lead Cellebrite's pricing strategy and monetization initiatives, driving change in pricing models and governance while enhancing the overall value delivery to customers across various platforms and products.

Lead the development and expansion of strategic Systems Integrator partnerships in the Federal sector, driving pipeline growth and collaboration across sales teams. Manage relationships, support Federal business, and enable partners for Cellebrite's digital intelligence solutions.

Partner with sales to deliver technical pre-sales support for Cellebrite digital forensics solutions to law enforcement. Demonstrate product value, run discovery workshops, present at events, gather customer feedback, document interactions, and collaborate across R&D, Product, Support, and Marketing. Heavy travel across the Eastern territory (50–75%).