The Head of Customer Services will lead a global support team of 60, developing strategy, managing operations, and ensuring exceptional patient support through expert use of Intercom and cross-functional collaboration.

The Solutions Architect II will lead technical projects by defining solutions, collaborating with teams, optimizing systems, and mentoring junior architects while staying up-to-date with emerging technologies.

The CRO Lead will optimize conversion rates by planning and executing experiments, analyzing data, and collaborating with cross-functional teams. Responsibilities include owning the CRO roadmap, running tests, and reporting results.