Top Tech Jobs & Startup Jobs in Boston, MA

The role involves managing enterprise platform deliveries, overseeing change management, data migration, system configuration, user onboarding, and go-live support for clients in a SaaS environment.

Manage a portfolio of mid-market law firm accounts, ensuring customer success through proactive engagement, account management, and developing tailored success plans. Analyze retention risks, drive revenue growth through upselling, and document customer feedback to influence product development.