Top Tech Jobs & Startup Jobs in Boston, MA

The Solutions Architect will design and implement scalable solutions within EvenUp's platform, focusing on client needs, configurations, integrations, and best practices for legal tech applications.

Provide high-level administrative and operational support to the COO: manage complex calendar and travel, prepare briefs and daily overviews, triage requests, track project milestones, maintain dashboards and accountability trackers, draft executive correspondence, and coordinate cross-functional communications with discretion.

The role involves managing enterprise platform deliveries, overseeing change management, data migration, system configuration, user onboarding, and go-live support for clients in a SaaS environment.

Lead onboarding and trial success by ensuring pre-Day 1 technical readiness, troubleshooting document and data extraction issues, coordinating with Engineering and Product, and serving as the primary liaison to keep customers unblocked and trials progressing smoothly.

Manage a portfolio of mid-market law firm accounts, ensuring customer success through proactive engagement, account management, and developing tailored success plans. Analyze retention risks, drive revenue growth through upselling, and document customer feedback to influence product development.

The Customer Onboarding Specialist leads the onboarding process for new customers, ensuring they effectively adopt EvenUp's platform, enhance retention, and achieve strategic goals. Responsibilities include managing onboarding sessions, collaborating with teams, and mentoring junior staff.

Develop AI strategies for law firms, prototype solutions, and influence product direction. High travel and communication with clients required.

As a Customer AI Strategist, you'll partner with law firms to implement AI solutions, influence product direction, and manage customer relationships while frequently traveling.

The Specialist will manage the onboarding of enterprise clients by overseeing project execution, change management, data migration, and user training efforts to ensure customer success.

The Mid-Market Onboarding and Implementation Specialist will manage delivery of enterprise platforms, handle data migration, oversee onboarding, and ensure customer adoption through change management strategies.