Top Tech Jobs & Startup Jobs in Boston, MA

Responds to customer enquiries through inbound phone and email, supports online orders, processes payments securely, resolves concerns, escalates priority issues, and maintains a professional brand experience. The role requires Punjabi and English proficiency, strong communication and problem-solving skills, accurate typing, computer literacy, and adherence to service quality, security, and performance standards.

Conducts quality assurance evaluations for customer service operations, analyzes root causes and performance data, prepares QA progress reports, serves as an escalation point and QA subject matter expert, and supports continuous improvement and problem-prevention projects.

Provide first-line B2B customer support to business partners and distributors through email, chat, and phone. Resolve inquiries involving orders, accounts, and system usage; document interactions; collaborate with internal teams; manage escalations; meet service-level targets; and contribute to process improvements. The role requires fluent written and spoken English and Italian and involves a nine-month renewable contract.

Sell digital advertising solutions to new and existing business clients. Manage accounts, identify prospects, conduct upselling, understand client needs, explain product value, translate technical requirements into cloud security solutions, develop outbound campaigns, qualify pipelines, and close sales opportunities while increasing platform usage and customer spend.

Conducts quality assurance evaluations for customer service operations, analyzes root causes and performance data, prepares QA progress reports, and serves as an escalation point and subject matter expert for process-related questions. The role also supports problem prevention and continuous improvement projects while ensuring client performance standards are met.

Provide first-line B2B customer support to business partners and distributors through email, chat, and phone. Resolve inquiries about orders, accounts, and system usage; collaborate with internal teams; document interactions; manage escalations; meet service-level targets; and support continuous process improvements across multicultural markets.

Respond to customer enquiries through inbound calls and email, support online ordering, process payments securely, resolve concerns, escalate priority issues, and maintain a professional brand experience. The role requires meeting performance targets, protecting customer information, collaborating with teammates, incorporating feedback, and continuously improving support quality. Candidates need strong communication, problem-solving, customer service, computer literacy, typing accuracy, and Mandarin language skills.

Conducts quality assurance evaluations for customer service operations, performs root-cause and data analysis, prepares progress reports, supports process escalations, serves as a QA subject matter expert, and contributes to problem prevention and continuous improvement projects.

Provides first-line B2B customer support to business partners and distributors through email, chat, and phone. Resolves order, account, and system-use inquiries; documents interactions; handles escalations; collaborates with internal teams; meets service-level targets; and contributes to process improvements. Requires English and Russian proficiency and 1–2 years of customer service, helpdesk, or shared service experience.

Provides first-line B2B customer support to business partners and distributors through email, chat, and phone. Resolves order, account, and system inquiries; documents interactions; collaborates with internal teams; manages escalations; meets service-level targets; and contributes to process improvements. Requires 1–2 years of customer service or helpdesk experience and fluency in English and German.