Top Tech Jobs & Startup Jobs in Boston, MA

Lead strategic client relationships for large national accounts (2,000+ lives), ensuring service delivery, retention, renewals, and profitable growth. Manage cross-sell opportunities, complex contract negotiations, mergers/divestures, and customized client strategies. Serve as subject-matter expert on disability, life, FML, state/company leaves, and ADA; analyze client data, create custom reporting, and coordinate internal teams to implement solutions and drive client satisfaction.

Participants in the STAR Program gain hands-on sales training, develop relationship-building skills, obtain a state insurance license, and are positioned for career growth in sales roles.

The National Client Executive manages client relationships for national accounts, drives retention and growth, and develops strategies for client success while ensuring high customer satisfaction.

The Absence Management Specialist manages claims between clients, employees, and healthcare providers while ensuring compliance with regulations and quality customer service.

Lead Scrum Master coordinates and optimizes delivery across multiple Agile teams, facilitates Scrum of Scrums and PI Planning, manages Azure DevOps backlogs and reporting, tracks dependencies and risks, coaches Agile practices, and provides data-driven updates to leadership.

Supervise and coach the LOA Systems team; plan and prioritize projects; ensure data integrity and efficient operation of Matrix leave systems. Manage client implementations and configurations, troubleshoot work orders, liaise with Sedgwick, test system enhancements, and develop training and rollout materials while adhering to FMLA and state leave laws.

This role involves adjudicating LTD claims, conducting investigations, calculating benefits, and managing claims while providing customer service in a high-pressure environment.

Manage confidential accommodation requests by reviewing medical documentation, conducting interactive assessments with employees and supervisors, and identifying reasonable accommodations under ADAAA, PWFA, state law, and client policies. Serve as primary contact for employees with disabilities, coordinate with medical vendors, document cases, educate HR and staff on return-to-work and accommodation processes, and maintain HIPAA-compliant records while collaborating on continuous improvement.

Serve as primary contact for a portfolio of middle market group insurance clients, managing renewals, compliance, claims reporting, upsell opportunities, cross-functional issue resolution, and operational excellence across disability, life, FML, state/company leaves, and ADA matters.

The Claims Examiner I processes short-term disability and paid family leave claims, ensuring compliance with state laws while managing claim investigations and customer communication.