Lead management of complex property, casualty, catastrophe, auto, and workers' compensation claims; oversee TPAs and vendors; evaluate coverage, reserves, and settlements; mentor claims staff; drive process improvements, KPIs, and catastrophe response.

Lead the vision and execution of data product roadmap; translate business needs into epics and acceptance criteria; partner with data engineering and analytics; run agile ceremonies and manage backlog; champion data-as-a-product; scope and pilot AI/ML capabilities; present roadmaps and business cases to leadership.