Build and operate CrewAI's infrastructure across AWS, Azure, and GCP. Own containerized deployments, CI/CD pipelines, observability, secrets, networking, databases, and on-call reliability. Harden security, automate deployments and installs, partner with runtime and product engineers, and reduce operational toil through tooling and automation.

The Forward Deployed Engineer integrates CrewAI's products into client systems, ensuring successful implementation by understanding technical requirements and business contexts. They lead deployable solutions, conduct workshops, and monitor performance, ultimately enhancing client satisfaction and value delivery.

Senior technical owner for enterprise support: reproduce and resolve complex issues end-to-end, define SLAs/severity/escalation, hand off clear tickets to engineering, build KB and onboarding, and synthesize product feedback.