Provide hands-on, customer-facing IT support across Windows, macOS, and Linux devices. Responsibilities include user onboarding, hardware and asset management, ticket resolution, meeting and office technology support, cybersecurity policy assistance, incident response, MSP coordination, IT projects, procurement input, documentation, and service improvements. The role supports hybrid and remote users globally and requires monthly travel between Boston and Maryland.

Develop and integrate embedded software for Riverlane’s quantum error-correction hardware and customer quantum computer systems. Responsibilities include technical workshops, system deployment, software and data-system evaluation, experiment design, benchmarking, scripting, troubleshooting, QA collaboration, documentation, and customer advocacy. The role also provides product feedback, creates system dashboards, and mentors junior engineers while serving as a technical interface for customers.

Investigate classical computing architectures for scalable quantum error correction. Develop algorithms, simulations, and architectural models; evaluate compute, memory, communication, latency, and power trade-offs; and explore implementations across software, FPGA, ASIC, and other platforms. Collaborate with quantum researchers and engineers, analyze results, communicate findings, and produce reproducible research code and documentation.