Top Tech Jobs & Startup Jobs in Boston, MA

Leads financial planning, forecasting, budgeting, scenario analysis, capacity planning, and KPI development for an operations-focused function. Builds driver-based models linking demand, staffing, unit costs, margins, and cash outcomes. Advises senior leaders, manages planning cadences, develops executive dashboards using Power BI, QuickSight, and Excel, establishes business-case standards, and coaches analysts on modeling and documentation standards.

Manage employee benefits administration projects from planning through delivery. Responsibilities include defining objectives, creating schedules and project plans, coordinating resources, tracking milestones, managing dependencies and risks, resolving conflicts and bottlenecks, and communicating progress to clients, team members, and leadership. The role also requires capacity planning, stakeholder collaboration, and proactive issue mitigation to ensure project success and client satisfaction.

Performs requirements gathering, business and data analysis, system configuration, client discovery, documentation, testing, and root cause analysis. Coordinates with clients, IT, product development, and implementation teams to meet project timelines, resolve issues, support compliance research, standardize processes, and maintain system documentation. Requires benefits or HRIS-related experience, strong Excel skills, and familiarity with SQL and databases.

Configures and validates benefits administration systems according to requirements documentation. Reviews raw materials, completes system builds and self-QA, supports enrollment and implementation workflows, maintains process documentation, tracks productivity, prioritizes tasks, resolves escalated issues, and collaborates with internal teams. The role requires benefits administration configuration experience, strong data analysis and spreadsheet skills, attention to detail, requirements gathering, process-flow knowledge, and the ability to manage multiple priorities.

Supports the design of mobile benefits experiences through research, user flows, wireframes, prototypes, usability testing, visual design, and documentation. Collaborates with product, engineering, research, and content teams under guidance. The intern will explore iOS and Android conventions, contribute to design systems and accessibility, review implementations, and complete and present a focused mobile design project.

Own defined product features and workflows from discovery through launch and post-launch improvement. Create product artifacts, partner with engineering and design, incorporate customer feedback and analytics, manage roadmaps and backlogs, prepare launch plans, and monitor adoption and quality. The role requires cross-functional collaboration, benefits administration domain learning, responsible use of AI-enabled tools, and hands-on technical engagement with engineers, including troubleshooting and scripting for production support.

Supports the Product Innovation Team by modifying and optimizing SQL queries, visualizing data with BI tools, identifying insights, and analyzing enhancements. Participates in coding, testing, documentation, and discussions while providing customer service and managing multiple tasks. The internship requires at least 30 hours per week and emphasizes advanced Excel and visualization skills, plus familiarity with Python and SQL.

Processes complex employee benefits cases, including appeals, QMCSO orders, Medicare forms, POA requests, condolences, and claims. Verifies eligibility, updates records, manages coverage activation, prepares notices and reports, resolves documentation issues, and maintains compliance with HIPAA, IRS, and CMS regulations. Provides empathetic member support, handles escalations, protects sensitive information, supports process improvements, and collaborates with internal teams and external partners.

Tests web, API, and batch applications through manual and automated test cases. Documents defects and test results, monitors bug-tracking systems, collaborates with engineers and business analysts, and applies quality assurance methodologies throughout the SDLC. The role requires strong problem-solving, creative thinking, and the ability to assess potential impacts and propose solutions that improve client satisfaction.

Tests web applications, Web APIs, and batch applications through manual and occasional automated testing. Creates and executes test cases, documents results and defects, monitors bug tracking systems, and collaborates with engineers, business analysts, and stakeholders. Requires knowledge of quality assurance methodologies, SDLC, and Gherkin test formats, with a focus on identifying software issues and proposing improvements.