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The Account Manager will manage client relationships, lead contract negotiations, retain and grow revenue, and conduct business reviews while solving customer needs with the Construction Success Team.

Generate and qualify inbound and outbound sales opportunities for SMB construction customers. Prospect via calls, email, and LinkedIn, schedule demos for AEs, maintain CRM data, and meet activity and pipeline goals.

As a Customer Operations & Support Specialist, you will assist customers with the Fieldwire platform, handle inquiries, create help content, and train users to ensure optimal product utilization.

Own end-to-end product design for Fieldwire’s web and mobile apps: research, ideation, prototyping, and testing. Build and maintain a scalable design system, collaborate with Product and Engineering to deliver features to spec, and monitor app performance to remove UX friction.

The SMB Account Executive will focus on B2B SaaS sales, managing small and mid-sized construction accounts, and driving revenue through new client acquisition.